GENESEE COUNTY, MICHIGAN · REMOTE SUPPORT AVAILABLE
Second Chance Technology Solutions logo

Technology Restored.
Security Reinforced.

Professional IT support, computer repair, cybersecurity checkups, and custom-built systems for individuals and small businesses.

Request a RepairPayments & ServiceBusiness IT Consultation
START YOUR SERVICE REQUEST

Request a repair

Tell us about your device. This first version prepares an email in your email app; it does not automatically submit a ticket or send a confirmation. SCTS will review your request and contact you to arrange service. Please do not include passwords, payment information, or sensitive files.

$35 diagnostic fee — credited toward an approved repair. If you decline the repair, the diagnostic fee remains payable. SCTS will provide an estimate before additional repair work.

No information is stored on this website when you use this form. Your email application must open and you must press Send. For help, call 810-349-9330.

SCTS | PAYMENTS & SERVICE

Secure payments. Straightforward service.

Second Chance Technology Solutions LLC

▣ Pay an Invoice

Ready to make a payment? Open our secure Square checkout. For invoices with a specific amount, use the unique payment link on your invoice instead.

Pay Securely with Square ↗
Only pay an amount confirmed by SCTS. For an exact invoice balance, use the payment link on your Square invoice.

⚒ Request a Repair

Computer acting up? Device giving you hell? Tell us what's going on and we'll help get you back up and running.

Start a Service Request →
No payment required to submit a request. Estimate and applicable fees provided before repair work begins.

What we do

Device Repair

Diagnostics, computer and laptop repairs, upgrades, and system troubleshooting.

Business IT

Workstation setup, small-business troubleshooting, and practical technical support.

Cybersecurity

Security checkups, malware prevention, MFA setup, and safer everyday technology.

VoidVessel Systems

Custom gaming computers and performance systems. Ask about build consultations.

Remote Support

Convenient technical help for supported software and device issues.

SCTS SERVICE DOCUMENTS

Repair forms & paperwork

Download, print, and complete the paperwork for your service request. These are printable documents; online submission and electronic signatures are not active yet. Please do not enter passwords or payment card information.

1. Device Intake

Tell us about your device and the problem.

Download PDF

2. Repair Authorization & Service Agreement

Review diagnostic charges, repair terms, and authorize service.

Download PDF

3. Diagnostic Checklist

Technician inspection and diagnostic documentation.

Download PDF

4. Estimate Approval

Review and approve a written repair estimate.

Download PDF

5. Completion & Pickup

Document the completed repair and device return.

Download PDF

6. Warranty Request

Request an assessment of a previous repair.

Download PDF

Download All Six FormsFill & Print Intake

Diagnostic policy: $35 diagnostic fee, credited toward an approved repair. If you decline the repair, the diagnostic fee remains payable. Contact SCTS before dropping off a device or sending completed paperwork.

Built for second chances.

Second Chance Technology Solutions LLC helps people and small businesses get more life, value, and confidence from their technology. We believe quality technical support should be approachable, transparent, and practical.

SCTS logo
REAL PEOPLE. REAL FIXES. ZERO TECH-NONSENSE.

Got a tech issue?
Yo, we'll solve it! 🤘

Slow computers? Broken screens? Wi-Fi acting possessed? From frustrating glitches to full-blown tech disasters, Second Chance Technology Solutions has your back.

No confusing tech jargon. No unnecessary repairs. Just real solutions from people who give a damn.

GET YOUR TECH FIXEDCALL 810-349-9330

Prefer email? Contact SCTS directly.

The repair request form prepares an email; automatic online submissions and customer accounts are not yet enabled. Do not email passwords, payment details, or sensitive device data.

Locally Owned and Operated — Certified by American Operator